We are here to help

SHIPPING

do YOU OFFER FREE SHIPPING?

Yes! All orders above 60€ get free shipping :) For the orders below 60€ we offer a flat rate of 6,99€.

WHAT IS THE DELIVERY TIME?

Each brand has its own delivery times, so please check on the product page to see the expected delivery time. If you have any doubt, send us a message :)

CAN I RETURN A PRODUCT?

Of course! Although we'd love to keep returns rates as low as possible to be as eco-friendly as possible and to help our brands to to optimize their productions to avoid waste, we understand sometimes sizes and photos are tricky, so you have 14 days to return your products for free :)

What IS YOUR WARRANTY POLICY?

We are European and all our brands at the moment are European, so all our products have 2 years warranty!

CAN I CHANGE The size of a product?

Yes! Just send us an email and we will handle the exchange ;)

ARE ALL YOUR PRODUCTS SUSTAINABLE & ETHICAL?

Yes. We ask our partners to prove the sustainability and ethics of their products & supply chain. Most of them also have certifications from organizations such as PETA or FairTrade. If we ever find some of the brands don't actually meet our standards, we will inmediately take them off our website, no matter how popular they are.

STILL HAVE ANY QUESTIONS?

hello@tumaini.co